Terms of Service

1. Acceptance of Terms

By accessing our website, submitting a quote request, or placing an order, you confirm that you are at least 18 years of age, have the authority to enter into this agreement (on behalf of yourself or your company), and accept these Terms in full.

If you do not agree with any part of these Terms, you must not use our services.

2. Our Services

EazyPCB provides PCB fabrication, SMT assembly, and related services. All services are subject to:

• Our technical capabilities and capacity at the time of order.
• Successful DFM (Design for Manufacturability) review of submitted files.
• Timely provision of all required information and files by the customer.

We reserve the right to refuse any order that violates applicable laws, contains ITAR-controlled data without prior agreement, or presents a safety risk to our staff or equipment.

3. Orders & Payment

Order placement

An order is confirmed when (a) you have submitted all required files and information, (b) a price and lead time have been agreed in writing, and (c) payment has been received in full (or a credit arrangement is in place).

Pricing

Prices quoted via our online calculator are estimates only. Final prices are confirmed in writing after DFM review. Prices are quoted in USD and exclude shipping, import duties, and local taxes unless stated otherwise.

Payment

• We accept PayPal, major credit/debit cards, and bank transfer.
• Payment is due in full before production commences unless a credit account has been approved.
• Credit accounts (NET30) are available to qualifying customers upon application.
• Late payments accrue interest at 1.5% per month on the outstanding balance.

Order cancellation

Orders may be cancelled free of charge before production commences. Once production has started, cancellation fees apply based on work completed (typically 20–80% of order value). Contact us as early as possible if you need to cancel.

4. File Submission & DFM

You are responsible for providing accurate, complete, and manufacturable Gerber files and associated documentation. We run a free DFM check on all files and will alert you to issues found.

Approval responsibility: Any DFM report issued to you requires your written approval before production starts. By approving a DFM report you confirm that the files represent your intended design.

Changes after approval: Design changes after production has commenced may result in additional charges or a full re-order.

File confidentiality: Your design files are treated as confidential and are not shared with third parties other than our sub-contractors bound by NDA. Files are deleted from our systems 6 months after order completion.

5. Shipping & Delivery

• Orders are shipped via DHL, FedEx, or UPS with tracking provided.
• Lead times quoted are business days from DFM approval to dispatch, not to delivery.
• Shipping estimates for final delivery are indicative only and depend on your local customs authority.
• Risk of loss transfers to you upon handover to the courier.
• Import duties, VAT, and customs clearance fees in your country are your responsibility.

For lost or damaged shipments, we will work with you and the courier to file a claim and arrange a replacement. Please report any visible shipping damage within 48 hours of receipt.

6. Warranty & Returns

Our warranty

We warrant that boards are manufactured to the specifications confirmed in your DFM approval report and to IPC Class 2 standards (or Class 3 where agreed). This warranty covers manufacturing defects only.

Warranty period

90 days from the date of dispatch.

Warranty exclusions

• Defects resulting from design errors in your files.
• Damage caused by incorrect handling, storage, or assembly.
• Components not supplied by EazyPCB.
• Normal wear and tear.

Remedy

For valid warranty claims, we will at our option (a) remake the defective boards at no charge, or (b) issue a refund for the defective portion of the order. We do not compensate for consequential losses (e.g., lost revenue, assembly costs) arising from board defects.

Returns procedure

Contact op@eazypcb.com with photos and a description of the defect before returning any goods. Do not return goods without prior authorisation.

7. Intellectual Property

You retain all intellectual property rights in your PCB designs and files. By submitting files to us, you grant EazyPCB a limited licence to use those files solely for the purpose of manufacturing your order.

All content on this website — including text, graphics, logos, and software — is owned by EazyPCB and may not be reproduced without written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• EazyPCB's total liability for any claim arising from an order shall not exceed the price paid for that order.
• We are not liable for indirect, consequential, incidental, or punitive damages including loss of profits, loss of data, or business interruption.
• We are not liable for delays caused by circumstances beyond our reasonable control (force majeure), including natural disasters, government actions, or courier failures.

9. Governing Law

These Terms are governed by the laws of the People's Republic of China. Disputes shall first be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) in Shenzhen.

For customers in the European Union, nothing in these Terms limits your statutory consumer rights under applicable EU law.

10. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services after an update constitutes acceptance of the revised Terms.

For material changes, we will notify registered customers by email at least 14 days before the changes take effect.